My Resume

Summary

A self-driven IT Professional with over 2 years of demonstrated experience specialized in software support. Desires to work in a fast-paced and collaborative environment. Seeks to gain experience with Systems Administration.

Education

North Georgia Technical College Clarkesville, GA
AAS Internet Specialist Web Design and Development (2011-2014)
AAS Networking Specialist (2016-2019)

Western Governor’s University Remote
BS Network Operations and Security (In Progress)

Experience

Liquid Web Remote
Support Technician II
November 2021 - Present
Resolved clients issues with their hosting services using technologies like cPanel, WordPress, and Linux

Interactive Designs, Inc Alpharetta,GA
Software Support Analyst
August 2019 - November 2021
Resolved client issues with SalonTouch software. Installed software on client’s computers using MSSQL.

Ingles Markets, Inc Cleveland.GA
Deli Associate
July 2018 - April 2018
Worked here at various points through high school but my latest time there I worked in the deli making pizzas, subs, and performing janitorial duties as needed.

HiFormance Remote
Support Technician
February 2018 - April 2018
Did some freelancing here. I resolved clients issues submitted via WHMCS. Administered servers with SolusVM.

Omega Technology Group Cornelia,GA
Support Technician
August 2017 - December 2017
Installed 3CX phone systems for clients of a small Managed Service Provider. Worked with security system AXTranNG and backup solution StorageCraft.

Subway Helen,GA
Sandwich Artist
February 2012 – December 2016
Served customers food, gained experience utilizing a Point-of-Sale system. Performed janitorial duties as needed.

Certifications

Skills