My Resume
Summary
A self-driven IT Professional with over 2 years of demonstrated experience specialized in software support. Desires to work in a fast-paced and collaborative environment. Seeks to gain experience with Systems Administration.
Experience
Liquid Web Remote
Linux Technician II November 2021 - Present Resolved clients issues with their hosting services using technologies like cPanel, WordPress, and Linux
Interactive Designs, Inc Alpharetta,GA
Software Support Analyst August 2019 - November 2021 Resolved client issues with SalonTouch software. Installed software on client's computers using MSSQL.
Ingles Markets, Inc Cleveland.GA
Deli Associate July 2018 - April 2018 Worked here at various points through high school but my latest time there I worked in the deli making pizzas, subs, and performing janitorial duties as needed.
HiFormance Remote
Support Technician February 2018 - April 2018 Did some freelancing here. I resolved clients issues submitted via WHMCS. Administered servers with SolusVM.
Omega Technology Group Cornelia,GA
Support Technician August 2017 - December 2017 Installed 3CX phone systems for clients of a small Managed Service Provider. Worked with security system AXTranNG and backup solution StorageCraft.
Subway Helen,GA
Sandwich Artist February 2012 – December 2016 Served customers food, gained experience utilizing a Point-of-Sale system. Performed janitorial duties as needed.
Education
North Georgia Technical College Clarkesville, GA
AAS Internet Specialist Web Design and Development (2011-2014) AAS Networking Specialist (2016-2019)
Western Governor’s University Remote
BS Network Operations and Security (In Progress)
Certifications
Skills
- Linux System Administration
- Active Directory
- Computer Hardware Diagnostics
- Windows Administration
- macOS Administration
- Computer Networking
- Database Administration: MySQL,MSSQL
- Google Workspace, Microsoft 365
- Web Server: NGINX, Apache
- Mobile Device Administration
- Website Design